Refund and Returns Policy
Last updated: [9/3/2025]
At Korangi Store, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You have [7] days from the date of delivery to initiate a return.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Certain items, such as perishable goods, personalized products, and intimate or sanitary items, are not eligible for return.
- Customers must provide proof of purchase (receipt or order confirmation email) when requesting a return.
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [1] business days, and a credit will be applied to your original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at [azizabdulsamad14@gmail.com************************************].
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Downloadable software or digital products
- Health and personal care items
- Sale or clearance items (if stated as final sale)
How to Initiate a Return
- Contact our support team a [azizabdulsamad14**********]** with your order number and reason for return.
- We will provide instructions on how to return your item.
- Ship the item back to the designated return address.
- Once received and inspected, we will process your refund or exchange accordingly.
For any further questions regarding our Refund and Returns Policy, please contact us at [azizabdulsamad14@gmail.com****] or visit our website at [www.korangistore.com].